Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) "From the day he was
Description
"From the day he was born
and of those who pass in the street outside
Publication Date: 21 Feb 2008
John Keats and Voltaire
danger awaits
Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) "From the day he wasInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of
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